Experience
Product Owner & Business Analyst
Web developer & site maintainer
Education
B.S. Computer Science
Al-Ahliyya Amman University
I work at the intersection of technology and business, and what I actually do most days is
product ownership: deciding what gets built next and why. At Staq I own the
product backlog — running requirement sessions with stakeholders, writing the user stories and
acceptance criteria engineers build from, protecting scope mid-sprint, and testing what comes
back before it reaches production. Requirements there arrive carrying security and regulatory
weight, which has made me precise about acceptance criteria and sceptical of anything that
cannot be verified — habits that travel to any product where being wrong is expensive.
A good deal of the job is investigative. When something breaks, the useful question is rarely
"is this broken?" but "is this the product, the configuration, the data, or the environment?"
Getting to root cause before escalating saves engineers hours they would otherwise spend
chasing a problem that was never theirs. I have come to think the most valuable thing a product
owner produces is often a clear, reproducible account of what actually happened.
Alongside that I am the sole developer and administrator for seven
IEEE-affiliated academic conference websites, covering everything from the server
up to the page. It is the part of my work with the sharpest feedback loop: when an author emails
to say they cannot register for a conference, there is no ambiguity about whether something is
broken.
I also build tools for the job itself. Sprintwise is my own product for product
owners: it scores user stories for sprint readiness against nine fixed rules, with a reason for
every point lost, then measures how much the sprint changes once the team commits. It connects to
Jira Cloud, so it works on a real backlog. Building it end to end, from requirements to tested
releases, keeps me honest about the gap between what a story says and what a team can start.
Before Staq I was a Business Data Analysis Intern at Samsung Electronics Levant,
working on MCS datasets and acting as business analyst for a sales organisation restructure on
the N-ERP system. I also co-authored a peer-reviewed study in
Frontiers in Psychiatry, a Q1 Scopus-indexed journal, on nurses' anxiety and attitudes
toward Generative AI in clinical settings.